Ever wondered how Records Management, FOIA (Transparency), and Privacy differ across Public and Private Sectors?
Well you are not alone, so have I ♀️
Let's break this down…
In the government, records management is structured and compliance-driven, focused on organizing, retaining, and securing information. Transparency is governed by FOIA, which determines what can be disclosed and applies redactions and exemptions to protect sensitive data. Together, these systems uphold public accountability while safeguarding privacy.
In business, the priorities shift. Companies aren’t subject to FOIA unless they contract with public agencies. Their records management practices focus on confidentiality, competitive advantage, and customer trust. Privacy is governed by frameworks like General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), emphasizing consent and data protection.
Come to think of it, Privacy and FOIA (Transparency) are subsets of Records Management. It’s important that professionals across all three functions—both in the public and private sectors—understand this powerful truth.
Related reading: More insights from Dr. Moya Hill | Explore the Unified Information Governance Model
