If records management is the foundation for FOIA and Privacy, what is the foundation for an effective records management program?
The answer is… employees.
The key to a robust records management program lies in the hands of employees.
Employees play a pivotal role as creators, users, and custodians of organizational information. To establish an effective records management framework, it is essential to educate and empower employees on sound records management practices. These practices encompass:
- Documenting their daily work responsibilities.
- Ensuring proper maintenance of records.
- Safeguarding and securing sensitive information.
- Understanding the retention periods for records and their proper disposal.
- Adhering to both agency and federal regulations.
By instilling these practices in employees, a solid records management system can be fortified, thereby laying a firm groundwork for FOIA and Privacy.
Related reading: More insights from Dr. Moya Hill | Explore the Unified Information Governance Model
